Cancellation and Refund Policy

At the Top Global Trip, we understand that plans can change. Our Cancellation and Refund Policy is designed to be fair to our customers while also accommodating the operational needs of our business. By booking a trip with us, you agree to the following terms.

(1) Cancellation Policy

• 1.1 Customer-Initiated Cancellations

  • Cancellation more than 30 days before the trip date: Full refund, minus a [Percentage]% administrative fee.
  • Cancellation between 15 and 30 days before the trip date: 50% refund.
  • Cancellation less than 15 days before the trip date: No refund.

• 1.2 Company-Initiated Cancellations

  • We reserve the right to cancel any trip due to unforeseen circumstances such as extreme weather conditions, natural disasters, or other events beyond our control.
  • In the event of a company-initiated cancellation, customers will be offered the option to reschedule for a later date or receive a full refund.

• 1.3 No-Show Policy

  • If you fail to show up for the trip without prior notice, no refund will be issued.

(2) Refund Policy

• 2.1 Refund Process

  • To request a cancellation and refund, please contact our customer service team at [Your Email Address] or [Your Phone Number].
  • Once your cancellation request is received and processed, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within [Number] business days and will be credited back to your original method of payment.

• 2.2 Non-Refundable Deposits

  • Certain trips may require a non-refundable deposit at the time of booking. These deposits are not refundable under any circumstances.

• 2.3 Partial Refunds

  • In some cases, partial refunds may be granted at our discretion, depending on the circumstances of the cancellation.

(3) Changes to Bookings

• If you need to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.

(4) Special Considerations

• Medical Emergencies: In the event of a medical emergency that prevents you from participating in the trip, please provide documentation from a licensed medical professional. We may offer a partial refund or the option to reschedule.
• Travel Insurance: We strongly recommend purchasing travel insurance that covers trip cancellations, interruptions, and medical emergencies.

(5) Contact Information

For cancellations, refund requests, or any questions regarding this policy, please feel free to get in touch here:

• Top Global Trip
• Email: info@topglobaltrip.com
• Phone: +91-9888-034-024
• Address: Agling Road, Near Indian oil, Leh UT ladaksh